Support people at secondary school
The key people who help support students' needs at secondary school are:
| Person |
Their role |
| Form teacher |
Gives out daily notices and takes the roll. Often the first point of contact if your teen has any problems or issues they need help with |
| Subject teachers |
Often teach only certain curriculum areas, such as Mathematics, Science or Languages |
| Dean |
Provides support and academic guidance to students. A good person to talk to if you have questions or concerns about your teen that can't be addressed by the form teacher |
| HOD (Head of Department) or HOF (Head of Faculty) |
Oversee subject teachers eg HOD English |
| Careers advisor |
Helps students with career information, tertiary course requirements, scholarships, etc |
| Guidance counsellor |
Helps parents and students with personal matters eg stress, bullying |
| ESOL teacher |
Supports students for whom English is a second or other language |
| Learning support teacher |
Supports students with particular learning difficulties or special abilities |
| NCEA liaison teacher |
Has an overview of NCEA results and can help with questions about missing assessments, financial assistance, credits not being recorded accurately, etc |