Traumatic Incident Management Support
This page gives contact details for local Special Education traumatic incident coordinators.
The Ministry of Education works closely with school and ECE services' staff to manage traumatic incidents as part of the Ministry's contribution to providing safe learning environments. A major aim of traumatic incident support is to reduce further harm to others by assisting the school or ECE service to continue its day-to- day operations.
Further information about Traumatic Incident Management Support is available on the Ministry of Education webpage, Traumatic Incident Management Support for Schools and Early Childhood Education (ECE) Services.
How to seek Ministry of Education assistance
In the event of a traumatic incident call 0800 TI TEAM (0800 848326).
This number will put you in contact with your local Special Education traumatic incident coordinator or District Special Education Manager. If you are making a call from a mobile phone the number will put you in contact with a Traumatic Incident coordinator/District office manager who will return your call and inform you of your nearest traumatic incident coordinator. These calls will receive top priority. Previous experience shows that rapid responses from skilled teams create the best opportunities for supporting the recovery of those experiencing a traumatic incident.