Staffing enquiries
Enquiry guide
The following table gives the contact details for different types of enquiry about staffing:
| Type of query |
Explanation |
Contact |
Preferred method of contact |
| Banking Staffing |
FTTE usage is showing in your Banking Staffing report related to the previous staffing year; or there has been a salary overpayment or overlap of service between one or more staff; or other exceptional circumstances that has led to excessive FTTE usage being charged to the school during the current year. |
Resourcing Division Contact Centre |
For general queries email resourcing@minedu.govt.nz
For return of the Request for Banking Staffing Adjustments Form fax: 04 463 8376 |
| Staffing (primary and intermediate schools) |
You need to query your school’s current staffing |
Your local office of the Ministry of Education |
Local office contact details are listed at www.minedu.govt.nz/Contact |
| Staffing (all schools except primary and intermediate) |
You need to query your school’s current staffing |
Resourcing Division Contact Centre |
resourcing@minedu.govt.nz |
| RTM and RTLit entitlements |
An individual starts or leaves their RTM or RTLit position |
Early Childhood and Regional Education |
ece.info@minedu.govt.nz |
| SLS and RTLB entitlements |
An individual starts or leaves their RTLB or SLS position |
Group Special Education |
special.education@minedu.govt.nz |
| Payroll related errors |
a teacher has been paid an incorrect salary or payment; or a teacher was left on the payroll in error; or a teacher is a charge against the wrong school; or a teacher was not paid; or a teacher’s salary has been charged in error against the wrong costing (BG or TS). |
Your education service payroll centre |
Please refer to www.schoolpayroll.govt.nz/Site/Contact-us/ for contact details |