International student health resource
This page contains contact details of agencies that offer support and guidance for international students in New Zealand. This information is intended for both students and education providers.
Detailed below are a list of agencies that offer support and guidance for international students in New Zealand. These services are both free and confidential.
Fact sheets are available at the end of this document for your reference.
Citizens Advice Bureau
Freephone 0800 FOR CAB (0800 367 222)
The Citizens Advice Bureau can offer you advice and guidance on a range of issues. Call freephone or consult the website or the Telecom White Pages for the local bureau numbers.
Auckland Migrant Resource Centre
Information Service (09) 625 3090
ESOL Service (09) 625 3094
All Other Services (09) 625 2440
Fax (09) 625 2445
The Auckland Regional Migrant Services Charitable Trust recognises moving to a new country can be a daunting experience.
Some "new kiwis" find adjusting to their new life difficult. Employment, language barriers, housing and cultural differences are sometimes challenging. Even finding out basic information, such as how to get a driver's licence or where to do the shopping, can seem overwhelming at first.
The Auckland Regional Migrant Centre is here to help you through this adjustment phase. The Centre is dedicated to helping and supporting you get the information to make settling into your new home easier.
At the Centre we can offer you a variety of services to help you settle into New Zealand including:
- Information Service
- Welcome and Orientation Programmes
- Helping you approach other services
- English language assessment and learning support
- Help with employment
- Help with citizenship
back to top
International Education Appeal Authority
PO Box 32001
Phone: + 64 4 462 6660
Fax: + 64 4 462 6686
Email: email@example.com [no spam]
The IEAA is an independent body established to deal with complaints from international students about pastoral care aspects of advice and services received from their educational provider or the provider's agents. The IEAA enforces the standards in the Code of Practice.
back to top
Many people enjoy a vast range of aquatic opportunities which the New Zealand environment offers, whether at home, at the pool, beach, river or out at sea. They are aware, at least to some degree, that water represents a hazard, but often are unsure of what precautionary measures can be taken.
back to top
Contacts to discuss health issues, including mental health
Waitemata Asian Health Service
Telephone (09) 486 8347
Well Woman's Nursing Service
Telephone (09) 523 0263
Family Planning Association
FPA works to promote a positive view of sexuality and to enable people to make informed choices about their sexual and reproductive health and well-being.
Family Planning (FPA) provides sexual and reproductive health information, clinical services, education, training and research.
- STI checks
- talking to your children about sexuality
- adolescent sexuality
Auckland Sexual Health
Auckland Sexual Health Services is a free, friendly, confidential sexual health service. They believe that all people have a right to sensitive, confidential, quality sexual health care. Auckland Sexual Health Services' view of sexual health is holistic, and their multicultural team reflects this belief. Auckland Sexual Health Services offer free specialist sexual health checkups.
Telephone (09) 307 2885
Go to the Auckland Sexual Health website.
Telephone (09) 522 2999
0800 111 777
Go to the Lifeline website.
Lifeline New Zealand has a team of trained telephone counsellors ready to take your call. Our service is free. All calls are confidential and non-judgemental - we are here 24 hours a day, 365 days a year.
Telephone (09) 522 2088
0800 888 880
Telephone 0800 376 633
Telephone 0800 862 342
The hotline runs in English, Mandarin, Cantonese and Korean.
The Asian Problem Gambling Services of the Problem Gambling Foundation of New Zealand provide services to people who are affected by problem gambling, no matter whether they are the gamblers or the family members or friends. Currently we have Mandarin, Cantonese and Korean speaking counsellors and social workers available. S
- Telephone hotline and face-to-face counseling
- Community development and education
- Research and development
- Student training.
Based in Newmarket, Auckland and have an outreach face-to-face clinic and drop in center in Pakuranga. Pamphlets in Chinese and Korean are also available.
The services are provided by qualified professionals. All services are confidential and free of charge.
back to top
Discrimination and violence
Human Rights Complaints
Telephone (09) 309 0874
Auckland Sexual Abuse Health
Telephone (09) 623 1700 (24 hrs)
Shakti Asian Woman's Safe House
Telephone (09) 820 3507
Child, Youth and Family Services
Telephone 0508 326 459
back to top
Telephone (09) 309 6967
Email: firstname.lastname@example.org [no spam]
Address: Level One, 219 Federal St, Auckland City
If you're a child or young person you can call "collect" from anywhere in New Zealand. To call collect, dial 010 and ask for a collect call to Auckland 09 309 6967. Remember to tell the operator we accept collect calls from young people.
The advice line is open from 10am to 4pm - if you can't call then, ring outside these hours and we'll arrange to talk to you at a time that suits. Anyone can call us for information and advice as long as they are under 25 years old or assisting a child or young person under that age.