International Education Appeal Authority
The International Education Appeal Authority (IEAA) is an independent body established to deal with complaints from international students about pastoral care, advice or services received from their education provider or the provider's agents.
The IEAA investigates complaints and determines if there has been a breach of the Code of Practice. It has the power to impose sanctions on education providers that have committed a breach that is not serious.
The IEAA may recommend to the International Education Review Panel that the provider be suspended or removed as a signatory to the Code of Practice if it has committed a serious breach.
The IEAA has produced reports summarising cases dealt with from 2003 to 2010. The most recent reports can be downloaded from the related downloads section at the bottom of this page.