Code of Practice of Pastoral Care for International Students

When international students come to study in New Zealand, it’s important they are well informed, safe and well cared for.

The Code of Practice sets out what standards of care education providers must provide to international students living and studying in New Zealand. The framework covers minimum standards, good practice and student complaint procedures. All education providers with international students must sign up to the Code.

The Code of Practice is now administered by the New Zealand Qualifications Authority (NZQA). Education providers with international students should contact NZQA if you want to:

  • sign up to the Code of Practice
  • make changes to your status
  • refer to the standards required to meet the Code

Go to NZQA’s Code of Practice webpages.

The Ministry of Education continues to:



Content last updated: 20 August 2014